11. Financial management - exploitation - development of parallel actions
Financial management is linking accountability with transparency while making sure the various sources of renenue match costs incurred.
There are several issues intertwined but prove to be a major conflict once the Trustees decide to go for expansion by adding another building or even extending the premises of the museum to another location e.g. Guggenheim from New York to Bilbao or Centre Pompidou. This is no longer outsourcing but creating a distribution network which enhances the outreach of the museum while linking up with some original sources of inspiration e.g. Tate Modern branching out to include Liverpool and this in anticipation of Liverpool being European Capital of Culture in 2008.
But putting money into expansion of buildings is quite something else then building up a collection e.g. the Cultural Centre of Ryerson University wishes to upgrade the Black Star Collection of 300 000 photographed images to one 1 million images and this within three years. This means no longer to be inspired by an artistic idea but convinced the increase in value of the collection can only be done by going very big.
11.1 Financial management
The National Museum of New Zealand identifies the economy of the museum as a sector issue with financial management interrelated with diversification of income sources to sustain museum services over different time periods. [1]
SECTOR ISSUE: Resource development and management
Explanation
- Plural sources of income, including more enterprising revenue generation initiatives are becoming vital to sustain a viable museum service.
- Museums are increasingly required to manage their assets more efficiently.
- There is a need to continue to maintain and build on the existing professional skill base, improve collaboration, and to learn from other sectors.
- Multi-skilling, teamwork, and contracting specialist services from private providers are becoming more important.
- Requires improved performance in business management, market research and marketing strategies, commercial activities, infrastructure management, human resource management and development, contracting and asset management.
- Requires improved collaboration, business tools, training, and recruitment.
- Plural sources of income, including more enterprising revenue generation initiatives are becoming vital to sustain a viable museum service.
Implications for improving effectiveness
|
Income |
Costs |
Balancing Resources |
Attendance |
|
PR / advertising / web services |
17% |
Programs |
|
Special hiring of staff, researchers, curators |
23% |
Membership |
|
Ongoing contact with members / newsletters |
16% |
Gift shop / other |
|
Development of special items / local products / digital products |
25% |
Grants / donations |
|
Investments needed to repair or to upgrade infrastructure |
19%[2] |
Research |
|
Collections, validation of information, background information, updating |
|
Collection Valorization |
|
Purchasing and linkage |
|
Special exhibitions |
|
Gaining in profile over time |
|
Training of staff |
|
Preparing guides and museum management |
|
Community Services |
|
Making available materials, providing space, participation in city events e.g. major publications, presentation |
|
Int’l activities |
|
Linkage to the international world through exchange of experiences and innovative practices |
|
Ars Electronica in Linz
ARS Electronica does not support itself on just visitors but rather have four pillars:
- Festival for art, technology and society
- Prix Ars Electronica (international competition for cyber arts)
- Ars Electronic Center (Museum of the Future)
- Ars Electronica lab
See www.aec.at
- to take the point further about plural sources of income the services offered by museums cover by now a wide range of possibilities. Development of these potentialities depend upon management and service structure as much on the legal status of the museum e.g. if not public, but a foundation it can manage resources at hand more freely. Broadly speaking, attendance can be differentiated between visitors and members so that already a different fee structure is required as much as a monitoring process needed in terms of
- general admission income / in terms of total attendance, a figure which will have to include also ‘free admission’ and attendance to museum compared to special exhibitions for which an extra fee may be charged
- membership income / in terms of members-only attendance compared to membership fee
- there is a further differentiation when it comes to group attendance (school classes, tourist groups, special study groups etc.). This must be linked not only to specific programs in the museum but also be matched to seasonal trends e.g. when schools begin but the teachers have not yet decided upon their visiting program throughout the year
- funding and income generation
11.2 Exploitation
Making proper use of cultural and scientific resources – improve accessibility – at the same time sustain the museum while keeping abreast with latest developments.
Crucial is the value of the collections around which museums are usually build. There is the permanent collection and the temporary exhibitions. Then, there is the possibility of purchasing, loaning etc. in order to revalue the collection. If some items are missing and the collection can be completed through new purchases, then the entire collection gains in value.
The point is that the financial value of an entire museum is not easy to be interpreted nor to be accounted for. There are many donations, sponsors, benevolent acts like gifts for heads of states that are on a temporary loan in the museum and some day these will be claimed by the owner and threatened to be sold if not bought by the museum. Often this is accompanied by a public outcry since the assumption was all along due to society’s identification with the object e.g. famous painting in the Castle Charlottenburg in Berlin. The externalization of the painting was prevented once public donations reached 2 Mill. DMs. The reason given by its owner was he needed money for the restoration of his own castle. The then mayor Richard von Weizsaecker, himself a member of the Aristocrat society in Germany, supported this public action as it was his overall policy to restore property values in Berlin.
Risk management:
Risk management – two categories
Security and Safety
Museum Decision Support System (San Marino)
This project aims to draw up a Risk Matrix for museum facilities, as a support tool both for a self-evaluation of the Index of Risk in the museum facility itself, and for an economical resource planning as regards RISK prevention.
The project has its main objective in the achievement of a quantitative instrument, on a trans-national basis, able to help the Director of museums in defining and putting into effect their own choices concerning resource allocation within the ambit of prevention and preservation of risks.
The Risk Management method is used. It aims to examine and get a specific Index of Risk concerning the following factors:
- Electric Risk
- Fire Risk
- Risk at Work
- Structural Risk
- Anthropic Risk
Such a Matrix of Index should come complete with a Decision Support System, which should be able to make a cost-effective valuation about the several Museum Directors’ choices.
This project is aimed at giving an operative tool to the Museum Directors, in order to allow them to self-evaluate the risk in Museum facilities, and to examine both the immediate incidence of management choices and the allocation of resources concerning prevention of risk inside the Museum.
Contact: Dr Luigi Pastorelli, SCHULTZ s.a.
T / F +378 549 942 750
E schultzsrl@omniway.sm
Overview The Information Systems Security Research Group (ISSRG) is part of the 5 star rated Information Systems Research Centre. The groups main areas of interest include:
- Public Key Infrastructures
- Attribute Certificates/Privilege Management Infrastructures
- Trust management and metrics
- Security and Risk Management
- Performance Measurements
- X.500 and LDAP Based Systems
- Secure Java Development
- Continuous Auditing
Risikomanagement und Kultur
4. Internationale Herbstakademie
Kulturmanagement Hochschule für Musik, Weimar (Germany) http://www.herbstakademie-kulturmanagement-weimar.de/
a) Types of exhibitions: There has to be a risk management with a forward look into the future when it comes to planning exhibitions and events at the museum.
Anna Davies managed her gallery at the University of Manitoba in such a way that the staff was fully involved in 1/3 of risk taking actions, i.e. the bringing about of new exhibitions.
b) Purchases and adding to the collection:
- there are different policy options depending on the character and size of the collection e.g. Dr. Rau’s collection of art paintings cover 5 centuries with promotion under the ownership of UNESCO being six to ten years on the road before entering a permanent building at Jardin du Luxembourg.
- Starting new collection of living, relative unknown artists
- Documenting developments e.g. Museum of the City
- Substantiating on the combination of an important collection and loans new varieties of exhibitions (thematic explorations)
Purchases for the collection
There is a beautiful example Andre Malraux gives when faced with the decision as Minister of Culture for France and hence responsible for what the Louvre pur: the rug on which Alexander the Great died and none of the scientists could gurantee the authenticity of the rug. Only a fortune teller claimed to know that this is an authentic piece of evidence but when the Louvre decided to buy the carpet, it was too late. It had been sold already in Cairo. Something similar may now take place in Volos when experts attempt to verify the Argonaut mythology thanks to recent findings of gold pieces dating back to that time.
c) building expansion
There is a saying in museum branches, no building is realistic if it does not foresee the need for new spaces and therefore to expansion possibilities. Any good museum will increase its original collection and therefore will want to add new spaces. Thus a building must be designed in a way that future expansion is a possibility. If this is not the case as is for example the New Acropolis Museum, its static expression will already limit its disposition to play an active role in future.
d) service extension
Museums producing extra services e.g. Planetarium / Eugenides Foundation in Athens publishes the theoretical handbook for those wishing to take their driving license. Quite a novel approach is taken by some American museums e.g. Art Museum of San Francisco which offers advise by ‘extremenetworks’ for security purposes. [3] There are certain reasons for this:
- new technology means another concept of ‘networks’ based on computer and sophisticated soft- and hardware systems
- for both museums and businesses but also schools, tourist operators, municipal administrations etc. these networks are essential
- with innovations bringing about new sophistication so does the degree of complexity change, requiring new linkages between different types of management (management of information a crucial aspect if knowledge and data basis are updatable) and posing new organizational challenges
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11.3 Development of parallel actions
- museums used for reception purposes e.g. the Canadian Heritage Museum in Ottawa, Ontario has become a most favorite spot for weddings to celebrate since vis a vis Parliament Hill
- this function can be extended to include meetings, conferences and special services
- by linking the museum to the city through extended tours based on a volunteer program e.g. Chicago Architecture Foundation – bus and boat tours - the architectural heritage of the city can be accessed while local staff members have secure jobs.
- publication of scientific materials and/or such things as technical manuals e.g. Planetarium / Eugenides Foundation: scientific books at lower than market prizes distributed to schools and universities; theoretical textbook on driving (for obtaining driving license)
Hospitality & Events
The text for the National Museums of Scotland reads as follows"
"The National Museums of Scotland offer a range of original and exciting venues, each with a unique and impressive atmosphere in which to hold your event. Whether it is a dinner or a concert, a reception or a fashion show, a lecture or a breakfast meeting a wedding or a ceilidh, we offer a professional service to ensure that your event is particularly memorable. However you choose to tailor your event, you are guaranteed a magical party in magnificent surroundings."
A Few Centuries Later, Philip IV Tours the Prado For the first time, the Prado Museum in Madrid has opened its galleries to theatrical performances. In a portrayal that is both tableau vivant and dramatic anthology, actors playing King Philip IV and his second wife, Mariana de Austria, right, as well as the Golden Age playwright Calderón de la Barca stroll past some of the Prado's greatest works. As they pause before masterpieces like Velázquez's "Surrender of Breda," two more actors perform scenes from Calderón's plays for the amusement of the royals (New York Times) http://www.nytimes.com/2005/08/28/travel/28advprado.html
Economizing resources both in the museum and in / for the environment
„Wirtschaftlichkeit und Umweltbewusstsein für Natur und Mensch“ conference in Oldenburg 11. Oktober 2005
Environmental prizes for three museums of the city Oldenburg
"Umweltzertifizierung zur erfolgreichen Umsetzung des Umweltmanagements in Museen", - promoted by the German Foundation for the Environment
Deutschen Bundesstiftung Umwelt.
- how to promote consciousness for the environment in and through museums?
- implementation of diverse guidelines linked to such a management / system
- criteria: natural resources, protecting the environment, cost reduction, museum management and economization of resources
Introduction to environmental management in museums:
- use of energy (renewable energy) for heating
- lighting system
- dealing with toxic and other dangerous materials
- waste management
What constitutes a successful implementation of an operation that saves resources and does not harm the environment?
What costs need to be taken into consideration?
How big a savings are made by applying this type of management?
Within what time framework must environmental management be installed by a museum?
What sustainability can be attained with regards to the various criteria?
Target group: experts from museums, technical services, environmental consultants
Wirtschaftliche Effizienz und Umweltmanagement aus Sicht des Museumsverbandes Hans-Walter Keweloh, Museumsverbandes Niedersachsen und Bremen e. V.
I. economic efficiency and environmental management
Presentation of DBU-Project - "Demonstration on how to save resources and reduce costs to the environment in the realms of museums”
Dipl.-Ökonom Andreas Daum, Daum Unternehmensberatung
II. concrete practical examples
Reduction of heating costs in private and public buildings
Dipl- Ing. Anne Schenker, Firma Energiedienstleistung Boysen GmbH
Optimization of lighting steering systems in exhibition halls
Dipl- Ing. Torsten Wedler, Firma Schönes Licht, Oldenburg
Future Perspectives Prof. Dr. Mamoun Fansa, Regional musem Nature and Human Being / Landesmuseum Natur und Mensch Oldenburg
Contact:
Corinna Endlich M.A.
Öffentlichkeitsarbeit, Archäologie, Redaktion Landesmuseum Natur und Mensch Damm 38-44
26135 Oldenburg
fon: 0441/9244-327
fax: 0441/9244-399
email corinna.endlich@web.de
References:
[2] These figures were obtained from Kingman Museum Strategic Plan, Appendix B: Benchmarks and Performance Statistics
[3] Security – advise by extremenetworks, Art Museum in San Francisco
http://www.extremenetworks.com/solutions/applications/security.asp
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